Refund policy

📦 FLCN SHOP – RETURN POLICY

Thank you for shopping with us at FLCN SHOP! We value your support and aim to make your shopping experience exciting, smooth, and satisfying. If you’re not completely happy with your purchase, we’re here to help.

 

 

🔁 RETURNS

 

You have 48 hours from the day your order is delivered to request a return.

To be eligible:

• Items must be unused and in the same condition you received them.
• Must be in original packaging.
• A proof of purchase (order number) is required.

🚫 Please note: Sale, clearance, and certain personal items are non-returnable.

📬 HOW TO RETURN AN ITEM

 

 

Please email us at awofisayo.laura@gmail.com to request a return. Once approved, we’ll send you full return instructions.

 

Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.

 

 

 

💸 REFUNDS

 

Once we receive and inspect your return, we’ll notify you if your refund is approved or rejected.

• Approved refunds will be processed to your original payment method within 7–10 working days.

🔄 EXCHANGES

 

 

 

 

We only replace items if they are damaged or faulty. If you’d like to request an exchange, please contact us with your order details and include a photo where necessary.

 

 

 

 

⏳ LATE OR MISSING REFUNDS

 

If you haven’t received your refund after 10 working days, please contact us directly for assistance.

 

Thank you for choosing FLCN SHOP 💖